Some parents have discovered that changes made to their child's settings don't stick. The parent may see the message ".... changed", but in reality, the database is not updated with the change.
Workaround: We believe this problem is due to a bug where a parent is offered to change Child settings for children over 13. When the child is over 13, the settings must be changed from the child account.
Example: "Password changed" - only it wasn't. The child was over 13 and the password was successfully changed later from the child's account.
Last updated September 20, 2017
Images updated September 20, 2017