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Does my child account automatically update to an adult account after turning 13 years old?

 

Child account restrictions will be turned off automatically once you turn 13 years old only if you have set your date of birth when creating the account.

If the date of birth was not added while setting up your account, and the account was set as a child account, you will not be able to change this on your own. In this instance, you will have to contact Khan Academy support.

Please use the Report a problem button in the Help Center and send a request, then we will follow up requesting some information to be able and make the change. When sending the request, you will be asked to select which type of problem you are reporting; please choose I'm having an issue managing my account.

 

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Last updated November 2, 2017

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