A common problem in this situation is that students are logging into Khan Academy using the e-mail address that was used to set up their accounts. However, that e-mail address is associated with the parent/teacher account. To get credit, they'll need to log out of your account and in to their own personal accounts. Here are step-by-step instructions:
- Click your name at the top right of your screen.
- Click "log out."
- Click "log in" at the top right.
- Your children can then log in using their personal User Names and passwords.
If you've forgotten your children’s passwords, follow these directions to reset them.