A common problem in this situation is that children or students are logging into Khan Academy using the e-mail address that was used to set up their accounts. However, that e-mail address is associated with the parent or teacher account. To get credit, they'll need to log out of your account and into their own accounts. Here are step-by-step instructions:
- Click your name at the top right of your screen.
- Click log out.
- Click log in at the top right.
- Your children can then log in using their personal Usernames and passwords.
If you've forgotten your children’s passwords, follow these directions to reset them.