When working on math exercises that involve entering an expression, students sometimes report that they cannot enter a correct expression, even though the answer they've entered is the one shown in the hints. (We assume they'll look through the hints when an answer is unknown or marked as incorrect.) There are three reasons this situation might arise.

- The answer entered isn't
**really**the same as the answer in the hints. - It isn't obvious
**how**to enter the answer in the hints. The appearance of square brackets,**[ ]**, is the most common cause of this instance of the problem. - The answer in the hints is
**incorrect**.

**In the first case**, for example, a hint might show that the correct answer is:

When the user enters "1/2p", the answer is marked as incorrect. What's up?

The answer is in the order of operations. Remember **PEMDAS**? The expression as entered is equivalent to "1/2×p". So it will evaluate "1/2", then multiply the result by "p". "1/2" times "p" is the same as "p/2". That is not at all the same as the correct answer, specified in the hints.

To fix this, use **parentheses**! If you enter "1/(2p)", the evaluator has no choice but to use "2p" as the denominator, as shown in the hint. Use parentheses to show the evaluator which part of the problem to evaluate first.

**The second case** involves the use of brackets. For example, a hint may display the correct answer with brackets (shown below).

However, if you try to enter the answer with brackets, the problem says there are more parts to the problem. Simply replace the *brackets* with *parentheses* and your answer will be accepted.

**The third case **is when there is an error with the *hints or problem itself*. In this case, please follow the instructions in this article: Why am I getting the problem wrong when entering the correct answer?

*Last updated September 21, 2017*

*Images updated November 5, 2017*

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