Here are the steps you should take to straighten this out:
1. Log in to CollegeBoard.org and check that you can see your 2015 PSAT/NMSQT® or PSAT 8/9 scores. We're not able to read in 2014 PSAT/NMSQT® scores or 2400-point-scale SAT scores.
3. The button will change to "Connect to College Board"; click it. You will be prompted again to send your exam results. Once that's complete, your 2015 PSAT/NMSQT® scores should now be visible.