How can we help?

My students joined my class, but they can't see it or any of my assignments. How do I help them?

Updated

If your student has successfully joined a class but they don't see it appear on their Learner Home page, it might be because you haven't made any assignments in the class yet, or because they're joining the class after you've already created assignments for the other students in the class. 

Classes won't appear for students until there's an assignment or mastery goal in the class for them to complete, and students just joining classes aren't automatically given existing assignments.

To get the class to appear for new students, try creating a new assignment and assigning it to the new student or editing an existing one to include them, and then make sure they reload the page once they return to their Learner Home page. Doing this should make the class appear as normal.