Report a problem

Khan Academy’s support team is composed of hardworking volunteers working to help everyone as quickly as possible. Unfortunately, due to the size of the team and the many new tickets created each day, there may be wait times of 1-2 weeks.

If you need a response more quickly than that, or your issue does not involve discussing personal account information, submitting your problem in the following forums will probably be more effective, and help the team work through our backlog more quickly:

Teacher and Coach issues and questions
Parent issues and questions
Content-related questions
Reporting technical issues and discussing possible workarounds
Feedback and feature requests
Computer Programming issues and questionss
Other KA questions and help

Thank you for your help!

If your support issue involves personal account information, please submit it using the form below:

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